Returns & Exchanges Policy

At House of Charizma USA, we strive for complete satisfaction with our premium fashion collections; however, if you are not entirely pleased with your purchase, we offer a streamlined return process within 14 days of delivery.

1

Initiate Your Request

Contact our customer support team with your order number and reason for return to receive a Return Authorization (RA) number.

2

Prepare the Package

Ensure the items are unworn, unwashed, and in their original packaging with all House of Charizma tags still attached.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at any authorized courier location within the USA.

4

Quality Check & Refund

Once our warehouse inspects the returned garment, your refund will be processed back to your original payment method within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing